Legal / August 28, 2026
Privacy
& Terms.
How MONARCH handles personal information and the terms governing use of this website.
LEGAL / 01
Privacy Policy
Last Updated: August 28, 2026MONARCH (“MONARCH,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, products, MONARCH Care, and other services (collectively, the “Services”).
We handle personal information in accordance with the Act on the Protection of Personal Information of Japan (“APPI”) and other applicable laws and regulations.
1. Information We Collect
We may collect the following categories of information in connection with the Services.
Information You Provide to Us
We may collect information that you voluntarily provide, including:
- Name
- Company or organization name
- Job title
- Email address
- Telephone number
- Country or region
- Shipping address and other address information
- Inquiry and correspondence details
- Sales, quotation, and order information
- Product registration information
- MONARCH Care subscription and support information
- Other information you choose to provide
Information Collected Automatically
When you access or use our website or Services, we may automatically collect certain technical and usage information, including:
- IP address
- Browser information
- Device information
- Operating system
- Date and time of access
- Pages viewed
- Referring website or source
- Cookies and similar identifiers
- Website interaction and usage data
Information Collected from MONARCH Products
When you use a MONARCH product or a service covered by MONARCH Care, we may collect technical information necessary for maintenance, security, diagnostics, and product improvement, including:
- Product or device identifiers
- Software and firmware versions
- Operating hours
- Sensor information
- Error and diagnostic logs
- Maintenance history
- Product usage information
- Other technical information reasonably necessary for the safe operation, maintenance, and support of the product
LEGAL / 02
Website Terms of Use
Last Updated: August 28, 2026These Terms of Use (“Terms”) govern your access to and use of the website operated by MONARCH (“MONARCH,” “we,” “us,” or “our”).
By accessing or using this website, you agree to these Terms.
1. Intellectual Property
All content made available through this website, including text, photographs, videos, graphics, logos, trademarks, product designs, 3D models, technical drawings, software, interfaces, and other materials, is owned by or licensed to MONARCH and is protected by applicable intellectual property laws.
Unless expressly authorized by MONARCH in writing, you may not reproduce, copy, modify, distribute, publish, sell, commercially exploit, reverse engineer, or otherwise use such content beyond what is permitted by applicable law.
2. Product Information
We make reasonable efforts to provide accurate product information. However, product specifications, designs, features, prices, availability, launch dates, and other information may be changed without prior notice as our products continue to develop.
Concept images, computer-generated imagery, 3D renderings, concept models, demonstrations, and development models displayed on this website may differ from final production products.
3. Pricing and Quotations
Unless expressly stated otherwise, prices displayed on this website do not constitute a binding final quotation or offer.
Additional charges may apply depending on the transaction, including customization, shipping, installation, taxes, customs duties, MONARCH Care, and other services.
Final pricing and commercial terms will be governed by the applicable quotation, order form, sales agreement, or other contractual documentation issued or accepted by MONARCH.
4. Prohibited Conduct
You may not:
- Violate applicable laws or regulations
- Infringe the rights of MONARCH or any third party
- Attempt unauthorized access to our website, systems, products, or infrastructure
- Interfere with the operation or security of the website
- Introduce malware or other harmful software
- Use our website to unlawfully reproduce or misappropriate our products, technology, designs, or intellectual property
- Engage in any activity that MONARCH reasonably determines to be unlawful, fraudulent, abusive, or harmful
5. Disclaimer
We seek to maintain accurate, reliable, and secure information on this website. However, to the maximum extent permitted by applicable law, we do not guarantee that the website or its contents will always be uninterrupted, error-free, complete, accurate, secure, or suitable for any particular purpose.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
6. Third-Party Links
Our website may contain links to third-party websites or services.
MONARCH does not control those third-party services and, except where otherwise required by law, is not responsible for their content, availability, security, privacy practices, or operation.
7. Changes to These Terms
We may revise these Terms where necessary to reflect changes in law, our website, our Services, or our business.
Revised Terms will become effective when published on this website or on another date specified by MONARCH.
8. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Japan.
Unless otherwise required by applicable law, disputes arising out of or relating to this website or these Terms shall be subject to the exclusive jurisdiction of a court of competent jurisdiction in Japan as the court of first instance.